Question 1

Do OSBM offer refunds?

Accepted Answer

Unfortunately, we do not offer refunds or exchanges. All sales are final. However, we can offer an exchange on products that are damaged unpon arrival. To be eligible for a return/exchange, your item must be returned unused/unopened and in the same condition that you received it. It must also be in the original packaging, if your items have been opened, and used, we are unable to accept the return and will not issue an exchange.

Question 2

How long will it take to see noticable results.

Accepted Answer

We have customers that have seen results in as little as 2-3 weeks with our products. Noticable transformation requires consistency, and patience. For a complete transformation,the minimum time frame is between 3-7 months, and more than 1 set is required. Due to our products being organic; it will treat, repair, and tone the skin before giving it the lightening/whitening complexion. For a person with light complexion that wants to lightening up more, results will take 1-2 months with the right set. To choose the perfect set or kit, we advise having a consultation before making a purchase.

Question 3

Do you ship internationally ?

Accepted Answer

Yes! we ship worldwide via DHL, shipping takes 2-5 business days.

Question 4

Are OSBM products safe for pregnant women?

Accepted Answer

Ofcourse, our products are very safe for pregnant women.

Question 5

Are OSBM products safe for sensitive skin?

Accepted Answer

Yes! all OSBM products contain anti-reaction. To pick the perfect product for your sensitive skin, we recommend having a consultation via whatsapp +1(901)462-1006

Question 6

Does OSBM products work on all skin types.

Accepted Answer

Yes, our products have proven to work on all skin types, race, and gender.

Question 7

Can I cancel or change my order?

Accepted Answer

After an order is placed we do not accept cancelation. You can make changes to an order within 24hrs if the order has not been processed.

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